Welcome to the COCISD Technology Department


  • Welcome to the COCISD Technology Help Desk
     
    The COCISD Technology Help Desk provides support to educators and students throughout the district, and is the single point of contact for troubleshooting computer hardware, software, network and Internet resources.  The Help Desk team provides support for both the instructional and operational roles and goals of our district, and is responsible for providing support and assistance to hundreds of users each day.
     
    Help Desk specialists are available from 7:30am to 4:00pm, Monday through Friday, excluding school holidays.
    Help Wanted
     
     
    Contact the Technology Help Desk
     
    Help Wanted 
    Help Us Help You!
    Before submitting a work order, make sure you have checked out the resources available in our Troubleshooting section.  Here you can find solutions to some of the most common problems! 
    Life Preserver
    Submit a Help Desk Request
    Please use the Eduphoria Helpdesk to report hardware, software or connectivity issues by visiting the COCISD Eduphoria site at https://coldspring.schoolobjects.com 
    Stuff
    Need Additional Stuff?
    To request additional computer hardware, equipment, software, cables or accessories, please send an e-mail to support@cocisd.org detailing the additional items needed.
     
    Contact Us
    Contact the Help Desk
    via Telephone 936-653-1118
    via E-Mail support@cocisd.org
       
     
    COCISD Technology Help Desk - Forms
     
    A Special Reminder to Faculty Regarding Personal Devices
    If you are setting up your COCISD gSuite (Google Apps) account on a personal device, such as your personal cell phone or tablet -- you must secure your device with a password or passcode.  This is to prevent unauthorized access to your district account in the event your device is lost or stolen.