Welcome to the COCISD Technology Department
meet our team
Technology Director: Charles CamdenTechnology Specialist, COHS and LJH: Mike O'ConnorTechnology Specialist, CIS and JSE: Shelley EllisorTechnology Support Specialist: Laura Yeager
COCISD Technology Help DeskThe COCISD Technology Help Desk provides support to students, families and employees, and is the single point of contact for troubleshooting computer hardware, software, network and internet resources. The Help Desk team provides support for both the instructional and operational roles and goals of our district, and is responsible for providing support and assistance to hundreds of users each day. Help Desk specialists are available from 7:30 a.m. to 4:00 p.m., Monday through Friday on all regular school days.
Contact the Technology Help DeskStudents/Families: Call 936-653-1118 or email firstname.lastname@example.orgEmployees:Help Us Help You!Before submitting a work order, make sure you have checked out the resources available in our Troubleshooting section. Here you can find solutions to some of the most common problems!Submit a Help Desk RequestTo report hardware, software or connectivity issues submit a work order for through the Eduphoria Helpdesk HERE.Need Additional Stuff?To request additional computer hardware, equipment, software, cables or accessories, please send an e-mail to email@example.com detailing the additional items needed.
COCISD Technology Use FormA Special Reminder to Faculty Regarding Personal Devices - If you are setting up your COCISD gSuite (Google Apps) account on a personal device, such as your personal cell phone or tablet -- you must secure your device with a password or passcode. This is to prevent unauthorized access to your district account in the event your device is lost or stolen.